About Junk Mail Manager

Junk Mail Manager is a web-based tool that allows you to manage e-mail messages quarantined by your Anti-Spam utility. You can use Junk Mail Manager with most web browsers and an Internet connection to your junkmail account.

Here's how Junk Mail Manager helps you manage unsolicited messages:

• It keeps, or quarantines, messages identified as spam. By clicking the My Junk Mail link, you can view your quarantined messages. If you see any messages that were accidentally classified as junkmail, you can approve them, thus sending them to your regular e-mail account.
  Note: Messages are automatically deleted after a period of time set by your administrator. The default is 14 days.
• It sends a Junk Mail Manager Summary, which lists the messages quarantined by your Anti-Spam utility. From the summary, you can view the quarantined messages and have them delivered to your regular e-mail account if you want.
• You determine how frequently you will receive the Junk Mail Manager Summary that is sent to your regular e-mail account. You can set the frequency to Daily, Weekly, Weekdays, or Never. This setting is configured on the Junk Mail Manager Summaries page.

See Junk Mail Manager Links for information on finding the features you want; see Junk Mail Manager Legend for a legend of the Junk Mail Manager icons.

To Start Using Junk Mail Manager:

Usually, you'll access Junk Mail Manager through your Junk Mail Manager Summary e-mails by clicking the Login link. Alternately, you can login directly to Junk Mail Manager by manually entering the login URL (http://<hostname>.<domain>.com/spam) into your browser.

Your Welcome Message also contains a link for logging in, along with your user name and password.

About the Welcome Message:

Once an account is created, you receive a one-time Welcome Message e-mail in your Inbox (provided that your system administrator has not disabled this feature). This message provides important information you'll need to access your junkmail on Junk Mail Manager.

From the Welcome Message, you can easily open the Junk Mail Manager by clicking the Login link.

To End a Junk Mail Manager Session:

Note: Once you've logged in to the Junk Mail Manager account, the connection remains active for a specific length of time after your last action. The idle time provides the flexibility of minimizing the browser window and continuing with other tasks. You can then return and check your mail later and not have to log in again. Regardless of the length of time that passes before an automated connection timeout occurs, you should be aware that closing the browser window (clicking the Close icon in the upper right corner) does not close the connection to the mail server and log you out. It is important to close the connection to your account when you are finished by logging out to prevent unnecessary process loads and possible security risks.